RESERVATIONS

E-mail Reservation Form

Please click "Reservation Form" below
to bring up the reservation form in your mail server.

RESERVATION FORM


*We usually send a reply within 24 hours.
   However, sometimes messages may be automatically routed to your JUNK folder.
   To help prevent this, please check your JUNK folder and add our email to your address book.
   If you do not receive a reply after 24 hours,
   please send us an email directly at info@toukaisou.com.
*In case of there is no reply within 24 hours, we may be recognised as spam e-mail.
   So please kindly check spam e-mails.

Reservations by Phone

+81 3-3844-5618

The following information will be needed for reservation.

1. Credit card infomation
    *cardholder name
    *credit card number
    *expiration date
      [*NOTE* We ONLY accept VISA, MASTERCARD and AMERICAN EXPRESS]

2.Estimated check-in time.

3.E-mail address.

Cancellation policy

Please tell us about any changes to your reservation
as soon as possible and at least 3 DAYS BEFORE(Japan Standard Time)

We need to charge you for the room
if you cancelled 2 DAYS BEFORE or LATER of the arrival date.

e.g. If the reservation was cancelled on 2 days before of check in date
we charge for 1 nights and the rest of night will be cancelled without any charge.

e.g. If the reservation was cancelled on the day of check in
we charge for 3 nights and the rest of night will be cancelled without any charge.

In case of No-show, we will charge the total balance.

If your reservation is for a group or for a long-term stay,
please inquire about the cancellation policies pertaining  to these situations.